The Lenox

From the moment we arrived at the hotel, it stood out from the rest of the buildings around it! This was an "old style" unique boutique hotel that oozed in character! We were met by door staff that rushed over to aid us with our cases and bring them to our reception. We were asked if we needed any water after our long trip from Ireland. (It was needed, along with something stiffer😊) We were "checked in" efficiently with courtesy and professionalism, and the tone was set.. The manager of the hotel 'Paul' came over to us and practically "put his arm" around us with a "welcome to Boston and welcome to The Lennox" greeting. Paul went above and beyond for us, and we were shown to our room (which was huge, and were greeted with Lindth chocolates on the bed, water in the fridge, the room was fantastic and luxurious) We then proceeded to a bar to "wet the lips" (a choice of 4 x bars, all unique styles). We were met by John, who whipped up two "creamy" pints of Arthur's finest Guiness and some fine wines for the girls and cokes for the kids. John knew his stuff and left no stone unturned for us as did Janelle and the rest of his colleagues during our stay. I could say so much more about the beautiful foods we ate and more about the great staff that helped us on our trip. Thanks to Paul and the guys - we have found a new home in Boston when we we come back again. Thanks again, Danny, Tracy, Martin, Pamela, and kids.

The Lenox hotel was just stunning. Coffee every morning in the foyer was a lovely touch. It was so central.beside Newbury street. The Boston library was just across the road.what a place to visit.just amazing. The staff each and every one of them always had a smile on their face. Nothing was ever a problem For them. Could not recommend this hotel enough. If you are thinking of booking it don’t hesitate.

the hospitality of the staff was exceptional! They went over and beyond to make our stay a memorable one! valet, doorman, front desk, luggage handlers, ALL FANTASTIC!! The location couldn’t be better! within walking distance of a of great sights. The Boston Library is a block away. The Prudential Center is 2 blocks away! Newbury Street is one block away! So many great restaurants and shops within minutes walking. Fenway Park is only 3/4 of a mile away. The Princess Suite is very large and comfortable! Comfy beds as well! Boutique Hotel was easy to get in an out of. Charming!

The room service and meals available via room service was/were excellent. The hotel itself and my room in particular were very clean. I enjoyed the ability to refill the carafe available in my room, as this provided a sustainable way to ensure that I had water with me at all times. The staff was also very friendly and professional. The location of the hotel was great, as there were many places to shop and the ride to Fenway (where I was headed) is fairly short and inexpensive (unless there is a surge in prices during the time you may be looking for a ride share service) via car. Overall, a great experience.

I am actually not a big hotel person—I am generally happy with a nice, clean place to sleep with a good gym; many of the features of luxury hotels simply are not relevant to me. The Lenox was a different experience—it is extremely well staffed with well trained people that actually seem like they want you there and care about your experience. The rooms are spacious, very clean and while possibly, in some minor regards a little “dated”, the hotel totally sweats the details which overwhelms the occasional vintage feature, which are things I do not care about to begin with, and in many cases actually like. I like the fact that hotel sincerely uses and promotes locally made products, and I have to believe that they treat their staff well.